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IWD x CHARLES & KEITH

Charles and Keith strengthens its merchandising cycle thanks to IWD

Charles&Keith-Header-Page-Story
Charles&Keith-Header-Page-Story

CHALLENGE: Several processes and tools in each market that involve creating the same recommendations multiple times, and doesn’t allow you to have a global vision of local specificities.

That is to say, time is precious, so save it, by merging and optimizing the production of your guidelines and technical documents, while keeping the particularities of each market on track.

SAVE TIME, EFFICIENCYAND VISIBILITY

SOLUTION: For Dior, IWD’s team has set up processes on a unique personalized platform.

All the Dior tools used by Merchandising or Marketing are there : 2D & 3D planograms, technical documents etc.

Finally, sharing occurs in 1 click with Dior’s worldwide teams.

A UNIQUE PLATFORM USEDBY THE ENTIRE DIOR COMMUNITY

CHALLENGE

CHALLENGE: Several processes and tools in each market that involve creating the same recommendations multiple times, and doesn’t allow you to have a global vision of local specificities.

That is to say, time is precious, so save it, by merging and optimizing the production of your guidelines and technical documents, while keeping the particularities of each market on track.

SAVE TIME, EFFICIENCYAND VISIBILITY

SOLUTION: For Dior, IWD’s team has set up processes on a unique personalized platform.

All the Dior tools used by Merchandising or Marketing are there : 2D & 3D planograms, technical documents etc.

Finally, sharing occurs in 1 click with Dior’s worldwide teams.

A UNIQUE PLATFORM USEDBY THE ENTIRE DIOR COMMUNITY

While CHARLES & KEITH was creating in-store guidelines, they weren’t quite satisfied with the documents they were sending to the field. The team was looking for a way to elaborate store recommendations that met the brand’s quality standards. They also wanted to send guidelines out more seamlessly to the field. On top of having esthetically pleasing guidelines, they wanted to highlight product launches and store openings easily to the field. It is with these challenges that the CHARLES & KEITH challenged IWD to improve its merchandising cycle.

CHARLES & KEITH

C&K-Quote-Successsto

98% timely launch of seasonal directives.

We are able to disseminate our guidelines effectively and accurately via an all-encompassing platform. [...] Overall, IWD has helped us become more organized and brought our retail network closer to headquarters.

JOYCE LI

VISUAL MERCHANDISING MANAGER, CHARLES & KEITH

C&K-Quote-Successsto

CHALLENGE: Several processes and tools in each market that involve creating the same recommendations multiple times, and doesn’t allow you to have a global vision of local specificities.

That is to say, time is precious, so save it, by merging and optimizing the production of your guidelines and technical documents, while keeping the particularities of each market on track.

SAVE TIME, EFFICIENCYAND VISIBILITY

SOLUTION: For Dior, IWD’s team has set up processes on a unique personalized platform.

All the Dior tools used by Merchandising or Marketing are there : 2D & 3D planograms, technical documents etc.

Finally, sharing occurs in 1 click with Dior’s worldwide teams.

A UNIQUE PLATFORM USEDBY THE ENTIRE DIOR COMMUNITY

SOLUTION

CHALLENGE: Several processes and tools in each market that involve creating the same recommendations multiple times, and doesn’t allow you to have a global vision of local specificities.

That is to say, time is precious, so save it, by merging and optimizing the production of your guidelines and technical documents, while keeping the particularities of each market on track.

SAVE TIME, EFFICIENCYAND VISIBILITY

SOLUTION: For Dior, IWD’s team has set up processes on a unique personalized platform.

All the Dior tools used by Merchandising or Marketing are there : 2D & 3D planograms, technical documents etc.

Finally, sharing occurs in 1 click with Dior’s worldwide teams.

A UNIQUE PLATFORM USEDBY THE ENTIRE DIOR COMMUNITY

When adopting IWD, CHARLES & KEITH used an array of features that boosted their Visual Merchandising and Sales workflows. 3D users created global guidelines for all seasonal and capsule collection launches to showcase realistic product displays and fixture setup. Adapting those to local markets by taking into account local specificities and making life-like 3D store renderings saved the team 100% of traveling time to actual locations! The ease of the tool even enabled the brand to create guidelines for even the smallest of events.
Utilizing IWD’s store monitoring feature with weekly surveys permitted the VM to see the quality of the in-store implementations without even leaving the office. The field team uploads pictures to be approved or receives feedback on how to improve the setup. Once a month, the regional VM selects pictures of best practices and shares them with management. CHARLES & KEITH was able to bring its team closer together and improve clarity in workflows and accomplished projects, all thanks to IWD.

CHALLENGE: Several processes and tools in each market that involve creating the same recommendations multiple times, and doesn’t allow you to have a global vision of local specificities.

That is to say, time is precious, so save it, by merging and optimizing the production of your guidelines and technical documents, while keeping the particularities of each market on track.

SAVE TIME, EFFICIENCYAND VISIBILITY

SOLUTION: For Dior, IWD’s team has set up processes on a unique personalized platform.

All the Dior tools used by Merchandising or Marketing are there : 2D & 3D planograms, technical documents etc.

Finally, sharing occurs in 1 click with Dior’s worldwide teams.

A UNIQUE PLATFORM USEDBY THE ENTIRE DIOR COMMUNITY

CHALLENGE: Several processes and tools in each market that involve creating the same recommendations multiple times, and doesn’t allow you to have a global vision of local specificities.

That is to say, time is precious, so save it, by merging and optimizing the production of your guidelines and technical documents, while keeping the particularities of each market on track.

SAVE TIME, EFFICIENCYAND VISIBILITY

SOLUTION: For Dior, IWD’s team has set up processes on a unique personalized platform.

All the Dior tools used by Merchandising or Marketing are there : 2D & 3D planograms, technical documents etc.

Finally, sharing occurs in 1 click with Dior’s worldwide teams.

A UNIQUE PLATFORM USEDBY THE ENTIRE DIOR COMMUNITY

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